A multi-year relationship with Autodesk, the global leader in 3D design software.

Autodesk is the leading maker of software for architects, engineers, construction, product design, manufacturing, and movie production & visual effects. With a relationship that has spanned more than a dozen critical efforts, The Enigma Bureau is a trusted research partner for Autodesk.

We work closely with research, business and product teams on heavily technical research that requires rapid immersion in complex, demanding industries. We've interviewed customers from some of the largest global architecture and construction firms to single-person practices, from major movie studios to household-name product manufacturers.

Autodesk logo

Services Provided:

User Research, Jobs to be Done, Customer Journey Mapping, Competitive Benchmarking, Opportunity Maps, Product Strategy, Workshops

“The research areas I entrust to Enigma Bureau are complex, nuanced, and incredibly strategic for our business. Their work is often held up as the example of how we, at Autodesk, should conduct our research and bring the customer’s voice to life.”

Christie McAllister
Director User Experience Research at Autodesk

Diagram of the 3 Autodesk industry sectors that Enigma Bureau has worked in
 

We’ve provided insights across all industries Autodesk works in.

Some of the challenges we’ve taken on:

Guide go/no-go of new product development

Shape future products with insights into customer needs and workflows

Inform pricing and licensing models

Improve the platform connecting Autodesk’s many products

Analyze competitors and analogs

Organize customer workshops and Customer Advisory Board

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