Small but mighty. Based in Baltimore, serving the world.


Adam Richardson

Founder and Chief Bureaucrat


Adam wanted to be a designer since he started drawing cars at age 6. He strives to use design as a means to improve people's lives in ways large and small. He's worked on physical products, digital ecosystems and services, with companies and organizations across a wide variety of industries and geographies.

Most of his career has been in design and innovation consulting, including 10 years in leadership roles at the global consultancy frog design, building up the strategy and user research capabilities there. After frog, he went in-house to work on new product development and customer experience innovation at Financial Engines, a mission-driven fintech firm that helps everyday people with planning for retirement.

He started The Enigma Bureau to allow him to focus on the part of the new product process he likes the most and where his multi-disciplinary skills have the most impact: bringing form and direction to an ambiguous, uncertain opportunity.